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Contact Guardian Malaysia Customer Service

How to Reach a Person at Guardian Malaysia

Verified Contact Information

General Info:

  • +60 130 013 0089
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Guardian Malaysia Emails:

Complaints/ Feedback
online_support@guardian.com.my
hr_recruitment@guardianmal.com.my

Guardian Malaysia Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Most Popular Guardian Malaysia Phone Number
+60 130 013 0089
Most Popular Guardian Malaysia Email Address
feedback@guardianmal.com.my
Issue Resolution Rate
Low (17% reported full resolution)
Contact Method Distribution
33% phone, 67% email
Common Reasons for Contact
Refund, product/ service, shipping and delivery
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›
PissedConsumer Club

Contact Information

Guardian Malaysia Website:

Guardian Malaysia Help Center:

Corporate Office Address:

Guardian Health and Beauty Sdn. Bhd.
Mezzanine Floor, Giant Hypermarket Shah Alam Stadium, Lot 2, Persiaran Sukan, Seksyen 13
Shah Alam, Selangor 40100
Malaysia

Other Info (opening hours):

Hours:

Monday - Friday: 9:00 am - 6:00 pm

More contact details

Summary of Guardian Malaysia Customer Service Calls

29 TOTAL
CALLS
00:00 AVG CALL
DURATION
17% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Guardian Malaysia?

Refund Question:

  • “Why my money didn't refund again”
  • “Refund”
  • “Refund not valid at guardian”

Payments and Charges Question:

  • “Payment method”
  • “How i make pending payment”
  • “Overcharged items”

Product/ Service Question:

  • “Complain”
  • “Not receive product.”
  • “Not receive product”

Shipping and Delivery Question:

  • “Wrong items delivered”

Return/ Replace Question:

  • “To change birthday”
  • “I want to change product”

Staff Question:

  • “Aduan Staff Guardian Aeon Mall Nilai”
  • “Rudeness of staff in Guardian SS6 Kelana Jaya”

Request for Information Question:

  • “Enquiry”
  • “Order status”

Activation/ Cancellation Question:

  • “Cancelled my order with no refund”

Employment Question:

  • “My job”

Other Question:

  • “Price matters”
  • “I left my wallet at KL Sentral branch”
  • “Blaming customer steal”

About

Summary

Guardian is a large chain of health, beauty, and personal care stores in Malasia. The company was founded in 1967. Its headquarters is based in Selangor, Malasia. Guardian offers a broad range of products under the following categories: Health Care, Skin Care, Cosmetics, Personal Care, and Hair Care. There is also a large stock of general merchandise including travel bags, travel adapters, air fresheners, shavers, luggage locks, and more. Available payment options are Visa, MasterCard, American Express, and Discover. Guardian accepts returns within 7 calendar days upon receipt for a full refund or exchange. There are more than 400 Guardian stores across Malasia.

Guardian Malaysia reviews and complaints

Guardian Malaysia is ranked 45 out of 1079 in Health and Beauty category

Compare Guardian Malaysia Customer Service To

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